Live redressal statistics — updated continuously
Every complaint heard.
Every ticket tracked to closure.
The NAVTTC Facilitation Desk is the single window for trainees, institutes, vendors and citizens to raise complaints and service requests — routed to the right department, measured against service standards, and escalated automatically when deadlines slip.
- Total filed
- 207
- Open
- 95
- Resolution rate
- 59%
- Avg days to close
- 4.7
- Within SLA
- 100%
Complaints filed — last 6 months
Top complaint categories
-
Trainee stipend delay 32
-
Certificate delay / verification 23
-
Toolkit / equipment non-delivery 21
-
Trainer quality / absence 19
-
NSIS enrollment error 15
-
QAB affiliation issue 15
-
Vendor payment dispute 15
-
Infrastructure / lab safety 15
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